Policies & Scope of Practice

Hypnosis and NLP as we teach them are tools for personal growth, communication, confidence, and goal-focused change. Our certificates confirm that a graduate has completed structured, hands-on training and may practise these skills within an ethical scope. They donot:

• Make a graduate a therapist, counsellor, psychologist, social worker, or medical professional.
• Authorize anyone to diagnose, treat, or cure any medical or psychological condition.
• Replace care from a qualified, licensed health professional.

Practitioners are expected to work within their competence, obtain informed consent, maintain appropriate boundaries, and refer clients to licensed professionals when a concern falls outside the scope of hypnosis and NLP skills. If you are experiencing a medical or mental-health concern, please consult a qualified healthcare provider.

We want you in the right program. Every course is covered by a14-day money-back guarantee: if you attend your first live session and decide the program isn't the right fit, contact us within 14 days of your start date for a full refund.

• Refund requests must be made in writing to [email protected].
• After the 14-day window, fees are non-refundable, though we'll always work with you on rescheduling or transferring to a future cohort where possible.
• For programs paid in installments, the guarantee applies to amounts paid to date.
• If we cancel a cohort, you'll receive a full refund or the option to transfer to the next intake.

We collect only the information we need to respond to your enquiries and deliver your training - typically your name, email, phone number, and the details you choose to share with us.

• We use your information to reply to enquiries, schedule consultations, deliver courses, and send updates you've asked for.
• We do not sell or rent your personal information to third parties.
• What you share in sessions and practice is treated with confidentiality and professional respect.
• You can ask us to access, correct, or delete your information at any time by emailing us.

By enrolling you agree to attend in good faith, treat instructors and fellow students with respect, and use what you learn ethically and within the scope described above.

• Course materials and recordings are provided for your personal learning and may not be redistributed or resold.
• Certificates are awarded on satisfactory completion of attendance, practice, and any required assessment.
• We may update schedules, instructors, or materials to maintain quality; we'll always give reasonable notice.

Our classrooms - online and in person - are supportive, respectful spaces. As a student you agree to:

• Respect the confidentiality of what classmates share during practice.
• Obtain consent before practising any technique, and stop if asked.
• Treat instructors and peers with courtesy and professionalism.
• Practise ethically and never represent your training as more than it is.